How do I create profile groups for my postings?
You can organise your profiles into the groups and add the team members to them in Settings; https://www.fanpagekarma.com/settings?view=PB_PROFILE_GROUPS
Can I choose a thumbnail for Instagram videos?
Yes, you can with the area ‘Publish’!
What are the available video-formats that I can upload in Publish?
You can use mp4 and MOV-formats for Instagram, and mp4 and MOV, wmv, ogv or mkv for Facebook
Is it possible to tag other profiles when I publish posts with Fanpage Karma?
Yes, this function is available for Instagram and Facebook. Please make sure you don’t insert ‘@’ in the search field, but only the text.
For twitter you can use ‘@’ to tag other accounts.
Is it possible to publish videos in LinkedIn using Fanpage Karma?
Sure, from now on, you can automatically publish your videos on LinkedIn with Fanpage Karma. Simply create a new post, add the desired video with the “+” button and set the publication date. Have fun!
How can I manage who has the approval authorisation in my team?
You can easily manage it in Settings: https://www.fanpagekarma.com/settings?view=PUBLISH_ROLES
Can I plan Instagram Stories in ‘Publish’?
Yes, Instagram Stories can be planned in Publish. They can not be published automatically, but you can see them in your content calendar. You can preschedule stories for Instagram, Facebook, LinkedIn, TikTok and YouTube.
From now on, you can easily post the posts that are scheduled for manual publication in your content calendar (like Instagram Stories) manually via our app! In the app you will see all posts that are to be published. If you click ‘post now’, the content will be downloaded to your phone, and you will then be redirected. We copy the text to the clipboard, so you can paste it directly. Make sure you’re logged in with the right profile.
Currently, our app is only available for Android. We will also soon make the app available for iOS and will gradually add new functions to the app. Stay tuned!
Use the ‘Fanpage Karma’ app now:
More info: https://play.google.com/store/apps/details?id=com.uphill.fanpagekarma
Can I edit the pictures of posts using Fanpage Karma?
Yes, you can! We integrated an editing tool to Fanpage Karma, so you can attach texts, add stickers, change filters of the pictures etc. After you choose the picture you want to publish just click on ‘edit’.
The edited pics can be added to your ‘library’, so you can edit the pictures you want to post in advance and find them any time in your library. Each profile group has its own library of pictures.
Can I search for free stock pictures using Fanpage Karma?
Yes, you can search for amazing free stock pictures in ‘Publish’. When you add a picture for a new post just click on ‘from gallery’ and insert the searching word. Enjoy!
Which social networks can I publish posts to via Fanpage Karma?
You can publish posts in your own profiles with valid access permissions on Instagram, Facebook, LinkedIn, Twitter.
Can I use links in posts?
Yes, you can add links for all social networks except Instagram.
Can I add geotags in the posts in the area ‘Publish’?
Yes, you can add locations to your posts!
Can I share my content-calendar with the external people?
Sure, of course! You can share your editorial calendar with as many people as you like using a password-protected link! They can then view and comment on all posts. This gives you quick feedback for your content planning.
Is it possible to publish Instagram Carousels with Fanpage Karma?
You are welcome to preschedule Instagram carousels with Fanpage Karma! Unfortunately, automated publishing is not yet available due to the API. As an official Instagram partner, we will be one of the first to be able to offer that feature for you. But as of now we must wait until Instagram allows third-party tools to do that.
Instagram Carousels (as well as Instagram stories) can be easily published using ‘Fanpage Karma’ app. Our new app serves as a ‘bridge’ to transfer your content to a mobile phone where the Instagram profiles are accessible. You will find more info about our app here: https://www.fanpagekarma.com/updates
What is the hashtag-composer for Instagram in the area ‘Publish’?
The hashtag-composer is an amazing tool that shows you the most relevant and popular hashtags. Use this function to increase your reach and clicks!